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You know how promotional products are meant to be about gifting stuff to people? Well at Levella Promotions, that’s exactly what we do!
Levella Promotions was started in 2010 by Saul Berman, who came from a 30 year corporate career in Customer Service, and brought across his customer service ethic into the promotional product world. Saul has an MBA with a double major in Human Resource Management and Marketing, so running a branded merchandise business gave Saul just the right amount of ‘marketing kick’ that he needed to make it a success! Helping clients find the right product with the right need, and at the right price is what gets him out of bed each day.
In 2021, Hanzelle joined Saul followed in 2022 by Michel and Avaigyl and 2023 with Kyrene. These days, Hanzelle is now the Team Leader, Michel – Website Administrator; Avaigyl (Avi) Marketing Assistant and Kyrene is Bookkeeper.
And together they all follow the same ethics Saul had when he started:
- It’s all about Customer service.
- Deadlines, Deadline, Deadlines! We check our deadlines daily. We follow up with our importers, our decorators and our couriers.
- Attention to detail. It’s no good completing jobs on time if they’re not decorated correctly.
So we need to get it right, on time, AND with a smile of our faces!
In April 2022, Saul purchased Focus Promo in Brookvale, NSW, as the owner was retiring. The Focus Promo clientele quickly learnt that Saul had the same service ethic as the previous owner, and they have quickly become part of The Levella Group Pty Ltd family.